Other
Available for exploratory interviews.
Ref: EP597893
Company classification: Sales, Distribution & Aftermarket Support (sales & distribution only, in- or exclusive of maintenance, repair, overhaul & aftermarket. e.g. Tier 1 & 2, or OEM equipment supplier. DOES NOT MANUFACTURE). Industry in: Professional Services Travel Agents | Tour Operators Highest formal qualification and other: Grade 12 / Matric / N3 Grade 12 / Matric / N3 Discipline: Travel & Tourism Years of experience range: 20 to 30 years (6 to 10 years management) Annual package range: South African Rand - ZAR Annual package range: 651 000 - 750 000, per annum Nationality: South African Home and other languages: Afrikaans, English, IsiXhosa, Zulu, Other Gender: Female Ethnicity: African/Black Candidate location: South Africa Location preference: I am open to positions only in my area (I don't want to move house).
Online Interview Questionnaire
Primary purpose of current/most recent position:
Sustain and developed existing relationship, identified and support new Business opportunity. Build relationships between internal and external customers. Manage contracts, make sure they up to date and renewed in time. Create synergy between internal and external clients.
Core elements or functions that must operate effectively in order to achieve primary purpose:
Have resources in place. Have a committed Line Manager. Staff Awards and Rewards Program. Couching and mentoring. Training and Empowerment - Share knowledge within the company. Internal systems/ CRM to keep record of daily activities. Detailed Client list with contacts.
Description of self, along with greater purpose and passions:
I'm amicable, respect each and every one I meet in brief I'm a people's person! I have good people's skills and negotiation skills. I have strong will, empathy and perseverance. I'm assertive.
Ideal business title:
Key Accounts Relations Manager or Business Development Manager
Key responsibilities and accountabilities of ideal position:
Build Relationship Contract Management Increase Revenue Sales and Marketing Retention strategy Facilitation,Training and Presentation Management ability and able to meet deadlines.
Skill area of competence:
* Proven client Relationship Management - complementary letters are available at your request. * Wealth of hands on experience in Key Accounts and Business Development. * Good interpersonal skills and ability to use initiative in order to resolve problems. * Driven,assertive,quality and service orientation. * ownership-able to responsibility troubleshoot problems and be Proactive. * Computer literate - MS Word, Excel,Powerpoint and Outlook
Career summary:
Call Centre - gave me an opportunity to understand customers needs and be a good listener, empathize, follow up and resolve queries in time. Also it made me see that as a Team we could resolve any problem as we all complimented each other, especially when you do not now everything but could ask around for help from those who specialized in certain products, but you still had to shine as a individual and perform to your best ability and knowledge. Sales Area Account Manager - as a Manager I was responsible for my Team and I had to make sure that I protect all company interests, e.g. Policies and Processes. Sign contracts and renew them in time, protect and retain our market share. Keep clients happy at all times. Be analytical, follow up and make sure that the team perform and learn from you as I had to be exemplary. Vendor Support Relationship Manager - as a sole link between internal and external clients. I learnt that I was the eyes and the ears of my company, the clients we serviced and their clients (Travel Agents) and their clients (corporate companies - Business Traveller's). I had to make sure that all was above board in terms of contracts, agreements of what is (correct information) loaded in the systems for Travel Agents use.
What do you absolutely love doing:
I love meeting new people,helping and dealing with people and I communicate well at all levels. Traveling is my first love as it is where I meet/have met new people. Help and empower other people. Share knowledge, train,facilitate and present to others. Giving contrastive feedback to other or be given constructive feedback. Going an extra mile to ensure whatever is assigned to me is executed diligently.
Ideal company (culture and values):
I would like to work for a company that:- Acknowledges and reward its staff members where by hard work is the name of the game. Learning and education is thee culture. Share knowledge and exchange ideas. Equal share of opportunities and not marginalized other people.
If you are looking for a Other, then do get in touch.
Call the Head Office – Gauteng, SA. + 27 10 597 0862.
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