As Internal Sales Consultant your primary responsibility will be to ensure efficient and effective quote and tender completion as well as processing of RFQ’s as per customer requirements; assisting and guiding all customers by generating technically acceptable product solutions and ensuring that business objectives & standards are met.
Reports to: Internal Sales Manager
Produce technically acceptable tenders and proposals – update and utilise instrument / valve sizing and selection programmes to determine specific product solutions as per customers’ requirements, advise customers of possible alternative solutions.
Source quotations for product from local and overseas suppliers.
Generate pricing schedule from updated price lists.
Have efficiency in the use of quote tool and other software for costing purposes.
Check quote for technical accuracy and advise customer of any deviations from original RFQ.
Ensure on time submission of quotes – DTD (Document Type Definition) (non-proposal) 90% of quotes in 3 days.
Oversee customer and supplier queries within 2days – response and solutions.
Maintain and improve customer relationships.
Order turnaround in 2 days – correct order processing, order acknowledgements and bill of material.
Update CRM system with won & lost orders.
Create server folder containing all relevant correspondence of each opportunity.
Assist customer, order processing and project execution with technical query resolution.
Follow established departmental policies, procedures, and objectives, assuring continuous quality improvement & safety awareness.
Location (country, city): Roodepoort, Gauteng
Job Qualification & Experience:
N3 preferably with Process Instrumentation, where N3 is a minimum requirement
N6 would be preferable
Industrial Trade Test in Instrumentation (advantageous)
2-3 years Industry related internal sales experience
Process plant knowledge (advantageous)
Knowledge, Skills & Abilities
MS Office suite
Customer service orientation
Effective time management
High level of interpersonal and communication skills
Execute tasks effectively
Analyse issues and solve problems
Produce and maintain effective business results
Sharing functional expertise
Maintain focus and self-control
Maintain effective relationships
Self-directed learning approach
Process control and instrumentation
This advert is being advertised in collaboration with our recruitment partner MCHIR.
Internal Sales Consultant – Control Valves (EE) – Roodepoort, Gauteng – Ref: 710238-38
Internal Sales Consultant
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