External Dispatch Manager, SMPP Steel Fabrication – East Rand – Ref: 1203937-1

  • Certificate
  • East Rand,
  • Posted 5 months ago
  • This position has been filled

Ref: 1203937-1

Job Description:

We are currently sourcing an External Dispatch Manager to ensure load planning and resources are in place for all loading on site.


  • A minimum of 10 years working experience in an operations / fabrication / production environment

Position details:

Type: Permanent
Reports to: Project Managers

Job description / core competencies:

Top four outcomes of role:

  • Planning and managing to ensure that all parts per project are presented for loading and final dispatch to site (ON TIME.)
  • Project quality specifications & 100% delivery is achieved (IN FULL).
  • Safety targets are achieved (ALWAYS SAFELY).
  • Ultimately responsible to ensure that there are zero shortages on every project.

Key Accountabilities:

Load planning

  • Ensure that all resources are in place for all loading on site.
  • Clients: Communicate and plan loads with the client Expeditors.
  • Ensure project loading/completion dates are met.

Management of external load supervisors

  • Management of dispatch clerks, materials handlers and supervisors.
  • Department meeting weekly on site.

SHEQ management mara input

  • Perform duties as per the following appointments:
    • SHE Representative
    • Incident Investigator
    • Member of the OHS Committee
    • Covid Officer
    • Supervisor
  • Ensure that the duties of his employer as contemplated in this Act are properly discharged.
  • Communicate and monitor annual safety targets to ensure compliance.
  • Implementation of health and safety system (specifically on site) including training, maintenance, system compliance and checklists, learning and improvements from incidents.
  • Ensure all appointed personnel are competent and able to fulfil their obligations in terms of their appointment.
  • Attend monthly committee meeting.
  • Conduct weekly walkabouts to observe unsafe acts and conditions.
  • Assist with the review and update of annual SOP’s/Risk Assessments to ensure that it is job specific.
  • Conduct an incident investigate for any medical, LTI or recordable cases.

STRUMIS implementation/maintaining systems

  • Make use of STRUMIS to control production and to ensure 100% of items are accounted for.
  • Use STRUMIS for the production planning, production control and delivery of all assemblies.
  • Scan received and issued delivery notes to ensure that all items are live in the system.

Continuous improvement

  • Investigate shortages and analyze the root causes.
  • Lead continuous improvement efforts.

Quality assurance

  • In conjunction with Quality Manager ensure the team is working to ISO 9001:2015 procedures.
  • Ensure that items are captured for external QC releases.

Customer satisfaction

  • Ensure regular and meaningful communication with the client and do all things reasonable to establish and maintain a good and deep business relationship.
  • Ensure that in all instances a promise made is a promise kept.

Project administration

  • Administration of projects including writing of letters, early warnings, notifications & extensions of time.

Risk management

  • Identification, analyzing and management of risks so as to achieve time, cost and quality objectives of project.
  • A risk is anything that could potentially impact your project’s timeline, quality, budget and client satisfaction.

Communication & meetings

  • Lead (L) or proactively participate (P) in operational meetings:
    • (L) Department meeting – weekly.
    • (P) Project/planning meetings.

Staff development/training/coaching

  • Dispatch team meets on a weekly basis for:
    • progress made against key metrics.
    • holding team accountable.
    • sharing of knowledge.
    • team development.
  • Annual performance reviews conducted for all subordinates.

Personal development

  • Develop personal development plan and commitment to key outcomes of the plan.

Location (country, city): East Rand, Gauteng

Job Qualification & Experience:

  • A minimum of 10 years working experience in an operations/fabrication / production environment
  • Excellent people management skills/
    Ability to coach team members in-house and in-field
  • In-depth understanding of managing and motivating a team
  • Excellent understanding of production processes
  • Excellent understanding of key measurement and metrics which drive
  • On Time, In Full, Always Safely.
  • Very good computer literacy in Microsoft Office (Work, Excel, Outlook, Internet Browser) and STRUMIS
  • Strong track record of managing successful project teams
  • Training/Development/Coaching – Actively & successfully trains people.
  • Coaches & develops for promotion into positions where they succeed. People builder.
  • Goal Setting – Sets fair stretch goals for self & others. Encourages individual initiative.
  • Performance Management – Fosters high level of accountability through fair, hard hitting performance management system. Free with deserved praise & recognition. Constructive in criticism. Provides frequent feedback.
  • Oral Communications – Communicates well one on one, in small groups and public speaking. Fluent, quick on feet, command of language. Keeps people informed.
  • Written Communications – Writes clear, precise, well-organized documents and emails using appropriate vocabulary, spelling, grammar, & word usage.
    Planning- Setting production plans in place

This advert is being advertised in collaboration with our recruitment partner MCHIR.

External Dispatch Manager, SMPP Steel Fabrication – East Rand – Ref: 1203937-1

External Dispatch Manager

External Dispatch Manager


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