General Manager (Sales / Key Accounts), Ref: 1158349

Current / most recent job title?

General Manager (Sales / Key Accounts)

1. Primary purpose of current/most recent position:

Managed the business in a profitable manner.
Achieved company KPIs via turnover and profit.
Grew revenue and profitability of the branch (P&L Management / Analysis).
Assessed financial statements to evaluate performance, developed targeted improvements and implemented changes resulting in positive year-on-year growth.
Set budgets, oversaw P&Ls and achieved margin targets to stay on track with growth plans
P&L forecasting.
Enhanced operational efficiency and productivity by managing budgets.
Prepared sales forecasts to ensure sales budgets were met.
Increased sales by establishing strategic sales plans for sales team and overseeing performance.
Sales and product presentations.
Held weekly meetings with sales team to identify techniques to overcome sales obstacles and assist with closing deals.
Extensive customer service and support.

2. Core elements or functions that must operate effectively in order to achieve primary purpose:

Meet and exceed set targets / budgets.
Business development.
Customer service / support.

3. Description of self, along with greater purpose and passions:

I am an accomplished, knowledgeable and versatile Management Professional, offering extensive experience in general and branch management, as well as regional sales management. I completed my Matric in 1993 and have since built up a solid career in administration and sales. I have invested time and effort in up-skilling myself and obtained various qualifications, including a Diploma in Sales and Marketing Management. I consider myself a dedicated and results driven individual, who always strives to deliver more than expected. I am known for building strong working relationships and I am committed to being a confident and respected member in my environment

4. Ideal business title: 

Key Account Manager / Sales Manager / General Manager / Regional Manager

5. Key responsibilities and accountabilities of ideal position:

Business development
Sales
Business management
People management

6. Skill area of competence:

Integrity
Business development
Leadership
Customer service / support
Negotiation
Conflict Management

7. Career summary:

15 years hygiene services
21 years sales / key account management

8. Achievements: 

Develop business / sales strategy to achieve targets
Leadership – training and develop staff
Business management

9. What do you absolutely love doing?

I love working and being successful
Team leadership & building
Problem solving
Negotiating

10. Ideal company (culture and values):

A company that supports and develops their staff.
A company with integrity.

ADDITIONAL QUESTIONS:

Where would you like to be in your career in the next 5 to 10 years, what would you like to have achieved?

I would like to be successful and love what I do.

What’s the most interesting thing about you that’s not on your resume?

I’m passionate about life and my family.

Tell me about a time when you had to get to the root cause of a problem to make a decision.

When my scheduled services were not being serviced on time. I investigated and found that a service team member was changing the schedule to reduce services being done for the team. I held a disciplinary enquiry with the staff member to remedy the situation.

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